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  >  Frequently Asked Questions

About Organic Baby Formulas

European organic formula is made from grass fed cow’s milk. These cows are not treated with hormones/antibiotics and live a carefree life which aids in healthier milk production. These formulas do not contain harmful ingredients found in most brands of baby formula in America. They do not contain added fluoride, corn/rice syrup, chemical addictive’s, GMOs, added sugars, preservatives, added colors and soy.

Please refer to our comparison chart below.



Please see the following feeding chart or contact us if you have any questions.

Once the item is opened we recommend you store it in dry, dark place or refrigerate the item during non usage. Holle and Lebenswert Milk Formulas can stay fresh for up-to 2 weeks and HiPP Milk Formulas can stay fresh for up-to 3 weeks when stored correctly.

When a formula is Demeter certified, it means the ingredients used to make it come from a biodynamic farm. Demeter is one of three recognized certification organizations for biodynamic agriculture and is used in more than 50 countries. Biodynamic farming is a form of organic farming that views the animals, plants, and soil as one entity. Although biodynamic farms can be found globally, almost half of all biodynamic farms are found in Germany.

Organic formulas made in the U.S. are made under USDA and FDA requirements, which are far inferior to the requirements required by the European Union (EU). The EU prohibits the use of hormones, GMOs, added sugars, artificial preservatives, antibiotics or pesticides in the making of baby formulas. Another reason why European made formulas are better for your baby is the use of biodynamic agriculture. Biodynamic farmers treat livestock well and allow them to graze and move freely. Biodynamic farmers also don’t dehorn livestock, which is a procedure that can affect an animal’s health and well being.

All formula will arrive completely sealed in the box and aluminum packaging. Please check the bottom of the box for the expiry date. We can guarantee we’ll never ship expired formula.

We recommend you move your baby up in stages as recommended by the manufacturer. However, every baby is different and you may want to move your baby up or down based on your babies needs.

Please follow manufacturer recommended instructions for preparing the formula. We advise you to boil the water first, use the measuring spoon provided in the box and shake well to avoid clumping. Please ensure you test the temperature of the milk before feeding to your baby. Please see the feeding chart below.

Yes! We only purchase from certified distributors who are authorized to sell such products.

In order to keep costs low and pass on these savings to you we currently only sell online.

Order Information

Please place your order online if you require special assistance feel free to email us at support@thebiobaby.com with your inquiry. All orders are packaged and shipped within 24hrs. Orders placed on a weekend will be shipped the next business day. Once your order is shipped you will receive corresponding tracking information.

Please try to order 1 week before you are running low on the formula to ensure we can deliver your formula on time and keep your baby happy.

We try to ensure all items are stocked at all times. If for any reason an item is out of stock, please contact us directly support@thebiobaby.com and we will try to make arrangements to get you the item as quickly as possible. Usually, out of stock items are replenished within 3-5 business days.

Yes, we do, please contact us at support@thebiobaby.com with your inquiry.

Ingredients Overview

Probiotics are beneficial bacteria, and Prebiotics are indigestible fibers that improve good bacteria’s growth in the intestine. In other words, Prebiotics are food for the Probiotics. Both are found in breast milk and help support your child’s digestive balance for a healthy tummy.

Research has shown that Probiotics may be helpful in preventing and treating dermatitis or eczema and Probiotics may help improve immune responses.

Organic baby formulas have whey protein instead of synthetic proteins. Whey protein is the much healthier option and is more digestible and clean compared to soy protein and synthetic alternatives. Whey and casein are the two main types of protein in infant formula and in breast milk.

Cow’s milk protein is 20% whey and 80% casein while human milk is 60% whey and 40% casein. That’s why cow milk formula has additional whey added.

Lactose is a disaccharide composed of glucose and galactose. It is the main carbohydrate found in breastmilk. Cow milk has a much lower amount of lactose.

Breast milk is naturally sweet, so formulas invariably contain added sugars. In order to approximate breastmilk, it is usually considered the sweetener of choice for baby formulas.

Without the use of Maltodextrin, the formula would contain more lactose (milk sugar) and have a more sweet taste. Some infants are sensitive to high doses of lactose. The mild complex structure of maltodextrin makes it easy to digest, less sweet and keeps infants energy level while keeping them satisfied longer, this is because it’s slower to digest.

Parents are often concerned about maltodextrin being added to formula as a sweetener but maltodextrin is either moderately sweet or almost flavorless.

Much like Maltodextrin, it is added to formulas as a necessary source of carbohydrates, and as a thickener. It provides a more sustainable energy level and tends to fill a baby’s growing tummy up more which is why a few formula brands have the addition of starch at the 6+ months stage.

If you are concerned that your baby may be sensitive to starch, as it is sometimes difficult for young babies to digest, most of our PRE and Stage 1 formulas do not contain starch.

DHA stands for docosahexaenoic acid – This is a fatty acid that is involved in many processes in the body and is especially used in high amounts for infant eye and brain development. DHA is a long-chain omega 3 fatty acid.

ARA stands for arachidonic acid – This is also a fatty acid that is involved in the production of many different signals in the body and plays a role in regulating inflammation. ARA is a long-chain omega 6 fatty acid.

Naturally occurring oils from food, food-based oils, and mom’s diet is highly beneficial, but some studies have shown no benefits when ARA & DHA are added to the formula.

Shipping Information

We ship across Canada and the USA. Once your order is received it is shipped within 24-48hrs. Orders placed on the weekend or holidays are shipped next business day. On average our flat rate shipping to Ontario and Quebec takes 2-3 business days. About 98% of orders shipped to Ontario and Quebec are delivered within this time frame unless there is a circumstance that we cannot control. (I.E. Weather, Holiday, Shipping Carrier issue). Alberta, BC & other provinces you can expect a shipping time of around 3-5 business days with our standard Flat Rate Shipping Method. Next day delivery is available upon checkout if you and your baby need formula urgently. For all USA shipments express option is offered with a shipping time of 3-7 business days. All orders are shipped with registered tracking number. If you wish to purchase insurance, please contact us. Please be advised, TheBioBaby.com tries to do everything possible to make sure your order is delivered on time. Unfortunately sometimes, there are delays due to weather, holidays and delays caused by the shipping carrier. In certain circumstances, if you live in a remote area your order could be affected by this. It is always best to allow yourself a few extra days for delivery, but if you are uncertain about shipping times feel free to email us and we can assist you further. (* This only, applies if you are in a remote area).

Next Day Delivery

We are pleased to announce that, we are offering next day shipping service. Please place your order before 2 pm EAT in order to receive the package the next day.

Please contact us directly at support@thebiobaby.com for all international shipping inquiries.

As long as the aluminum pouch inside the box has not been damaged or opened in any form, the formula is safe to use. Otherwise, Please contact us immediately at support@thebiobaby.com and we will assist you further.

Please contact us immediately at support@thebiobaby.com and we will assist you further.

Unfortunately, because this is a perishable good we do not accept returns of any kind. If this is your first time ordering please order a small quantity to try the product first.